Frequently Asked Questions

How do I find the right tap cartridge?

You can use our How to Measure section which guides you through by asking you simple questions.

Who can I contact for help if I can't find my tap cartridge on your website?

If you can't find what you need, or need to speak to someone, please send a message via WhatsApp or email. All contact details can be found here.

Can I send in a photo for you to help me match up my tap cartridge?

You can use "How to Measure" page along with a micrometer or vernier caliper which can be found on sites like amazon or eBay.

Can I get next day delivery for my order?

If you order before midday and choose our express delivery option for £2, then in many cases you will receive the items on the next working day. We do however say 1-2 working days for express delivery and 2-3 working days for standard delivery as we cannot actually guarantee next day delivery.

Have a look at our delivery details page for more detailed information.

Can I visit your warehouse to buy tap cartridges onsite?

We don't have a physical shop, but we do have a warehouse that you can visit if you are able to easily get to Hoo Marina Industrial Estate near Rochester in Kent.

It is advisable to contact us at info@tap-cartridges.com if you can to let us know you will be visiting, but you can visit any time in working hours (9:00 to 17:00 Monday to Friday except bank holidays).